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Much like federal government, Washington’s state government is a federated system in which each agency operates with significant autonomy. But the CIO and the state legislature wanted more insight into how agencies were spending taxpayer dollars on IT, and better information on the value that taxpayers were receiving in return.
Check out this new case study to learn how Washington adopted the Technology Business Management (TBM) framework to empower IT leaders to make data-driven decisions about IT spending and make a better case for IT modernization.