GovLoop Virtual Summit: The Intersection of Technology and Management

For modern government organizations to run effectively, public servants need to embrace technology and excel in management. However, rapid tech advancements and a changing workforce have created some challenges for agencies. Finding a solution for those challenges is paramount because technology and management are the cornerstones that enable government agencies and individual government employees to achieve their mission goals.

For example, how is the transition to the cloud being implemented or how is data being used to make better, more informed decisions? Both of these examples have technology and management components that require a workforce well versed in both to achieve success.

Government organizations at all levels need to find creative solutions to the dual challenge of tech and management, which often means looking at new strategies and innovations. Join us for our free Virtual Summit: The Intersection of Technology and Management on Wednesday, July 17 from 10 a.m.-4:30 p.m. ET/7 a.m.-1:30 p.m. PT. You’ll hear from government and industry experts about how to tackle gov’s pressing issues around tech and management.

What Past Attendees Are Saying:


"This was my first vitual summit and I enjoyed the flexibility to multitask from my office, yet felt like I could interact and participate as-if I were attending in person. Thanks for making this possible!"
- D. Durbin, Associate Director of Business, Mid-East Ohio Regional Council

"I cannot say enough how much I am enjoying this virtual summit. Relevant and forward thinking."
- L. McAdams, Program Technician, USDA

"I appreciate all the available resources today, thank you!"
- E. Britnell, Senior Analyst, Town of Caledon

Virtual Summit Schedule


Attendees can earn up to five CPEs. Please refer to the schedule below to see which sessions qualify for CPE credit.

10:0 a.m. ET/7:00 a.m. PT
The virtual environment is open! Network with your peers in the Networking Hub and download resources on cyber, cloud, digital services, CX and more in the Resource Library. These free resources will help you solve some of your agency's biggest challenges.


10:30 - 10:50 a.m. ET/7:30 - 7:50 a.m. PT
Opening Keynote: How NIH Implemented a Culture Change

Speaker: Camille Hoover, M.S.W. , Executive Officer and Associate Director for Management, National Institute of Diabetes and Digestive and Kidney Diseases, NIH

The Federal Employee Viewpoint Survey showcase how government employees feel about their jobs, their agencies and where they are finding challenges. But often agencies aren't able to properly combine through that data and make actionable change. That was before a team at NIH developed a new strategy using technology to improve the way government works. In this keynote, you will hear from Camille Hoover at NIH about how they are implementing insights from the FEI survey.


11:00 - 11:50 a.m. ET/8:00 - 8:50 a.m. PT
Session 1: Thinking Beyond Bandaids: End-to-End IT Modernization Strategies for True Organizational Transformation
Session attendees can earn one CPE.

Speakers: Marc Moffett, Senior Systems Engineering Director, USPS CTO, Cisco
Ross J. Bourgeois, Administrator, Public Safety Support Services, Office of Homeland Security and Emergency Preparedness, City of New Orleans

IT modernization has been a major priority for the White House, agency IT leaders and frontline government employees for years. But that effort has intensified lately with the Modernizing Government IT Act, Cloud Smart and Cross-Agency Priority Goals all mandating major updates to legacy systems. But, the thought of tackling one pain point at a time - "the bandaid approach" - is over. It is time for looking at the big picture - the end-to-end change needed for real modernization to happen. End-to-end IT modernization as a holistic approach completely redefines how a government agency thinks about IT.


Yes, it is easier said than done. Join us to learn best practices for implementing end-to-end IT modernization at your agency.

Specifically, you'll learn:

  • The biggest barriers still facing agencies looking to implement end-to-end IT modernization efforts.
  • The benefits of end-to-end IT modernization including improved citizen services, lower costs and improved security.
  • Lessons learned from agencies at all levels who have successfully updated legacy systems to drive better outcomes.

12:00 - 12:50 p.m ET/9:00 - 9:50 a.m. PT
Session 2: Understanding Gov's Approach to DevOps
Session attendees can earn one CPE.

Speakers: Ingo Fuchs, Chief Technologist, Cloud and DevOps, NetApp
Keith Trippie, Former Government Senior Executive, Current Founder and CEO, The Trippie Group, LLC

With the rapid pace of IT in government, keeping up with the latest tools and technologies can seem almost possible. However, agencies are better able to achieve IT modernization if they use a DevOps strategy. DevOps is a project management methodology that solves the problematic product handoff between developers and operations staff. Instead of operating in silos, both teams collaborate on a project from start to finish. How can your agencies embrace the DevOps Model?


Learn how agencies can embrace DevOps' more holistic approach to implementing IT services.

Specifically, you'll learn:

  • The DevOps model and how agencies have successfully implemented it.
  • How technology can provide the infrastructure needed to embrace DevOps.
  • The biggest barriers facing agencies looking to invest in DevOps.

1:00 - 1:30 p.m. ET/ 10:00 - 10:30 a.m. PT
Keynote: GovLoop and SBA - The Intersection of Tech and Management

Speaker: Guy Cavallo, Deputy Chief Information Officer, Small Business Administration

How does technology play a role in the management of government? And vice versa? In this engaging keynote, GovLoop and the Small Business Administration's Guy Cavallo will talk about the intersection between tech and management.


1:40 - 2:30 p.m. ET /10:40 - 11:30 a.m. PT
Session 3: Gov Digital Workspaces Reimagined
Session attendees can earn one CPE.

Speakers: Dan Kempton, Director of Engineering & Cloud Services, NC Department of Information Technology
Ken Liska, Systems Engineer Manager, Citrix State and Local Government

Whether it's embracing smartphones, artificial intelligence or even better understanding and automating data, agencies are looking for ways to get more efficient both in the field and in the office. Enter digital workspaces. These hybrid cloud-enabled tools allow public sector employees to organize, guide and automate their work.

In this engaging session, you'll learn how the cloud is helping agencies unify and transform how public servants get their work done and how it can make your agency more intelligent.

Specifically, you'll learn:

  • What hybrid cloud and zero trust are and how they are enabling public sector agencies to be more secure and efficient while also saving costs.
  • How modern digital workspaces are helping agencies meet mission goals and support IT modernization efforts.
  • The biggest barriers still facing agencies looking to implement digital workspaces to protecting data and services.

2:40 - 3:30 p.m. ET/11:40 a.m. - 12:30 p.m. PT
Session 4: How Gov Can Embrace AI and Machine Learning
Session attendees can earn one CPE.

Speaker: Chris Sexsmith, Cloud & AI/ML Field Strategy Lead, Public Sector, Red Hat

Machine learning is becoming more commonplace across government. Adoption of this emerging technology enables government agencies to analyze petabytes of data and provide insights that the human eye would almost certainly miss. As code becomes increasingly entangled with the data used for machine learning, agencies face unique challenges around the ethical and legal use of data. What are some of the benefits that open source solutions bring to this field?  


Join us for an in-depth look at how AI and machine learning could transform the way agencies work.

Specifically, you'll learn:

  • The biggest barriers still facing agencies looking to prioritize with AI and machine learning.
  • How an enterprise-wide approach to AI and machine learning can help agencies save resources and embrace collaboration.
  • How AI and machine learning can benefit from an OpenSource platform that gleans lessons from the community.

3:40 - 4:30 p.m. ET/12:40 - 1:30 p.m. PT
Session 5: How Secure Is Your Agency? - Exploring Zero Trust
Session attendees can earn one CPE.

Speakers: Michael Friedrich, Vice President, Cyxtera Federal Group
Gregory J. Touhill, President, Cyxtera Federal Group

IT modernization is essential for government agencies to deliver mission outcomes, but how can you achieve this when you are using traditional security against modern day security threats? The traditional approach to network security is failing to meet today's security, efficiency and compliance needs. One solution is a zero trust approach to security which is a model based on the principle of maintaining strict access controls and not trusting anyone by default, even those already inside the network perimeter. How does that work?

Join us to learn how implementing zero trust and Software-Defined Perimeter (SDP) network security models can significantly improve your agency's security.

Specifically, you'll learn:

  • How zero trust can reduce over-privileged access and third-party risk.
  • How to secure access to critical workloads in the cloud.
  • Why agencies should unleash their security at the speed of DevOps.

4:20 - 4:30 p.m. ET/1:20 - 1:30 p.m. PT
Last Chance Swag 

Stop by the partner booths to download resources on improving your internal and external communications, revamping your websites, using electronic signatures, how to leverage the cloud and more.

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Why should you take time out of your day to attend?


  • Earn up to five continuing professional education (CPE) credits in specialized knowledge.
  • Grow your network by connecting virtually with your government peers and industry experts.
  • Get access to more than 100 downloadable resources all about innovation and problem-solving in government.
  • Win awesome swag by being active in the virtual environment.
  • Chat with GovLoop and learn how our free resources can open up a new world of learning.