Robust workforce case management ensures transparency and accountability from the time an employee files a complaint to its resolution.
To effectively manage and process employee complaints in compliance with regulations, agencies need technology to help manage, track and report on those cases as they arise. Each has its nuances in the form of regulatory requirements, reporting and deadlines.
Download this playbook to learn:
- Why workforce case management is important for employees and agencies alike.
- How to identify what tech can help.
- How a Defense Department agency plans to improve harassment case management.
