Not long ago, it would have struck many agencies as strange to talk about social media as a strategic asset.

Over the last several years, though, agencies have realized that social media can play a vital role in advancing their mission by delivering more effective services and enabling new insights into the needs of the communities they serve.

Get your free copy of this new report to learn how your agency can strengthen its social media strategy to better serve citizens.

You'll also learn:

• Results from two GovLoop surveys on how the state of social media has changed over the years.
• Social media security tips.
• How to keep social media manageable.