As a public servant, your mission to deliver services to your constituents is your goal and priority.

Consider all of the touchpoints agencies have with constituents daily – applying for a permit to updating a driver's license to staying informed about COVID-19. These services are often burdensome and process-intensive. What if there were a better way for agencies to deliver services?

Specifically, you’ll learn:

  • The biggest barriers facing agencies looking to transform their service workflow to make them more digital, inclusive and efficient.
  • How the state of Virginia and the VA have reimagined their government services offerings.
  • How to create a new strategy to improve service delivery at your organization.

Watch on demand to hear from government and industry experts about approaches and accelerators that can drive better service delivery.

Joseph Cevetello
Chief Information Officer,
City of Santa Monica

Barbara C. Morton
Deputy Chief Veterans Experience Officer,
Veterans Experience Office,
Department of Veterans Affairs

Suresh Soundararajan
Chief Information Officer,
Virginia Department of Health

Lata Grover
Senior Advisory Strategist,
State and Local Government,
ServiceNow



Register Now:

  • Closed captioning will be available.
  • All registrants will receive the recording Aug. 4.