After almost two years, the COVID-19 pandemic continues to shift and evolve. That evolution continues to reframe from where, with what tools and how the government workforce continues to work. The current hybrid workforce is testing the limits of many agencies’ workforce strategies. Take something as simple as a broken laptop. How does that get resolved in a remote setting? Does the laptop get sent back to the headquarters, are you left computerless? What about security, access and privacy concerns?
Join us online on Wednesday, Nov. 17 from 10 a.m.-3:40 p.m. ET/7 a.m.-12:40 p.m PT. to learn from government and industry experts how to empower the government workforce with the right tools, strategies and policies to make remote work for you, your team and the public.
|Melanie Saunders||Taka Ariga||Tony Holmes||David Egts|
|Director of Innovation Lab
and Chief Data Scientist
|Practice Lead for
Solutions Architect Public Sector
North America Public Sector
[11:10-11:40 a.m. ET/8:10-8:40 a.m. PT]
Session 1: Delivering on the Promise of Workforce Transformation
[11:50 a.m.-12:20 p.m. ET/8:50-9:20 a.m. PT]
Session 2: TBD
[12:30-1 p.m. ET/9:30-10 a.m. PT]
Session 3: How Gov Can Enable Better Citizen Services
Social security benefits, driver’s license renewals, grant applications, building permits and more. The government must deliver millions of essential citizen services on a daily basis. Agencies are working hard to improve citizen services by focusing on the customer experience. In this session you will hear from government and industry experts about how better connectivity and communications solutions can empower the delivery of enhanced customer service and mission-essential services.
[1:10-1:40 p.m. ET/10:10-10:40 a.m. PT]
Lunch Government Keynote: State and Local Spotlight
State and local government agencies have been tasked with an incredible workload during the pandemic. In this keynote, you'll hear from one government leader about how they're strategizing to provide the most effective citizen experiences while also protecting their employees from burnout.
[1:50-2:20 p.m. ET/10:50-11:20 a.m. PT]
Session 4: Redefining Productivity in a Hybrid World
[2:30-3 p.m. ET/11:30 a.m.-Noon PT]
Session 5: How Hybrid Work Shifted the Approach to Government Transformation
The pandemic highlighted just how outdated many government systems are, and the move to remote and hybrid work further exacerbated those systems. To help agencies modernize without hiring teams of developers and engineers, governments are employing low code and no code solutions. In this engaging session, you will hear from an industry expert about how a modular no-code approach is driving digital transformation in government.
[3:10-3:40 p.m. ET/12:10-12:40 p.m. PT]
Session 6: Upskilling to Better Manage Remote and Hybrid Teams Using Data
When leading remote and hybrid teams, it's easy for upskilling and reskilling to get lost in the day-to-day. But the differing workload requirements present an opportunity to upskill teams with an agile and iterative approach to technology learning. In this session, hear how agencies can focus on their IT workforce and leverage analytical tools to help employees build new skills and identify areas where additional training is needed to help teams adapt to the new normal.