In this new guide, we explore how organizations can harness the potential of their people, technology, innovations and budget to make continuous improvement a reality. You’ll hear from government and industry experts with firsthand experience fixing the unfixable.
You’ll read through case studies about agencies at all levels of government and from across the country that have launched long-term improvements in at least one of four key areas:
- People: keeping employee skills up to date
- Technology: turning IT from an adversary to a friend
- Innovations: moving beyond the buzzword
- Budget: relieving financial pressure
