Although the challenges of 2021 might be quite different from those of 2020 (or so we hope), government agencies are likely to benefit from the knowledge they gained in the last year.

We saw technology play a key role in helping agencies respond to demands of the pandemic and other events. So how will they impact your work as we go forward?

Download your free copy of the guide, Looking Forward: 5 Tech Trends Shaping 2021, in which we take a step back and think about what technology lessons your agency can carry forward into this year and beyond.

Specifically, you'll explore:

• Interviews with leaders in federal, state and local governments.
• Case studies from Shreveport, LA, and the Social Security Administration.
• Four key takeaways for a successful 2021.