Data influences how we communicate, innovate and deliver services and impacts every government initiative, whether sprawling or local. And although we often overuse phrases such as “vast troves of data,” it is true that society produces an unfathomable amount of information that agencies can harness for good. Rather than explain the basics of a data dashboard, for example, this guide takes a “Data 202” approach. We highlight examples of agencies going beyond their early forays into data management — those that now use more advanced data tools to address disaster recovery, water shortages, procurement overruns, statewide healthcare access, desperately needed road repairs, and employee performance, among other issues. Read on to learn how your agency can take data to the next level.
