12:00-12:50 p.m. ET/9:00-9:50 a.m. PT
Session 2: Trust in Your Salesforce Data Recovery Plan
Speaker: Rich Rose, Director of Solution Engineering, OwnBackUp
Salesforce has always recommended a partner backup and recovery solution that can be found on the AppExchange. Yet, according to the OwnBackup 2020 State of Salesforce Data Protection survey, 88% of companies still have no comprehensive backup and recovery strategy. Reviewing and testing your backup and recovery strategy is even more critical now that Salesforce will be retiring their last-resort data recovery service, effective July 31, 2020.
In this session, you will learn from experts about the data protection survey results, Salesforce's native backup options, and the five things you should optimize for when it comes to a comprehensive backup and recovery strategy.
1:00-1:30 p.m. ET/10:00-10:30 a.m. PT
Afternoon Keynote: A Case Study Example of IT Modernization
Speaker: David Johnston, Social Media Manager, Office of Public Affairs, Transportation Security Administration
In this keynote, you will learn how one small agency was able to fully embrace digital transformation and provide a better experience for both their employees and the citizens they serve.
1:40-2:30 p.m. ET/10:40-11:30 a.m. PT
Session 3: How Gov Can Transform Digital Experiences
- Frank Konieczny, Air Force Chief Technology Officer, Office of Deputy Chief Information Officer, Office of the Secretary of the Air Force
- Wendy Blatt, Regional Vice President, DocuSign, State and Local Team
The way governments work has radically shifted in the past few months to more remote employees. The shift has been hard, but one way to ease the transition is with digital processes like eSignatures, online forms and digital agreements that lead to increased speed and efficiency. In this session, you will hear how government and industry leaders are digitizing government paperwork while still managing security and compliance risks.
2:40-3:30 p.m. ET/11:40-12:30 p.m. PT
Session 4: How Governments Can Leverage Inbox Data to Make Better Decisions
- Wes Everett, 311 Manager at Town of Cary, North Carolina
- Gal Steinberg, VP Partnerships & Strategic Alliances, RevenueGrid
- Vijay Badal, Director Application Services, Douglas Omaha Technology Commission
Agencies have an often overlooked robust data source right at their fingertips: their inboxes. However, taking contacts, information and calendar invites and putting them into a format that is manageable and useful is no easy feat. In this interactive panel, you’ll learn from industry how to save time and resources by making the information stored in agency inboxes accessible and useful.
3:40-4:30 p.m. ET/12:40-1:30 p.m. PT
Session 5: How Agencies Can Digitally Transform with DevOps
- Barry Condrey, Chief Information Officer, Information Systems Technology, Chesterfield County, Virginia
- Andrew Leigh, Senior Vice President, Marketing and Alliances, Copado
- Bill Steele, Senior Program Architect, Salesforce
COVID-19 changed the way governments operate, and now more than ever before agencies need to increase projects’ delivery speed while still meeting governance, visibility and compliance mandates. DevOps is the key. In this engaging session, you will learn how governments and industry leaders were able to create a data-driven DevOps strategy that maximizes efficiency.