Join us for virtual networking!
Clear communication is essential in government customer service, and plain language is a key tool for making messages accessible and engaging. By removing jargon and simplifying structure, plain language helps ensure that all audiences can understand and act on information.
You will learn:
- How plain language improves service delivery and builds public trust.
- How improved communications directly impact accessibility.
- Strategies for applying plain language across different channels, including online and digital outreach.
Watch on demand to hear from a government expert about how to apply plain language fundamentals to your CX efforts.
