State & Local: Making an Impact

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The overarching goal of agency transformation is to serve communities better. One way to provide better service is to learn from fellow agencies’ successes.

Download this guide to explore these nine examples of state and local agencies making an impact:

  • Travis County's Audit Automation Success
  • NYC Broadband Program Closes the Digital Divide
  • New Jersey Makes Applying for Unemployment Benefits Easier
  • Seattle Digitizes the Curb Appeal
  • Cherokee Nation: Caring for Survivors of Violence
  • Arkansas: A Plan for Access
  • North Carolina: When It Rains, It Pours
  • Automated Licensing Helps Wisconsin Get to Work
  • A 21st Century Education in Ohio Prisons

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