Many agencies have begun to re-evaluate the level of service they give their constituents after a recent executive order regarding user experience.
One way that organizations can improve both the employee and user experience is through automation. Automation can take shape in many ways, including pre-filling data in forms, integrated signing and payments, generating contracts, and onboarding employees.
This report explains how digitizing and automating processes can improve productivity, user satisfaction and security. You’ll also explore a case study about how digital forms and electronic signatures streamlines processes at health and human services agencies.
