Gov's Top Trends 2021: How Tech + Management Supports Mission-Critical Work

Change has been constant this year, including how public servants get their jobs done. The pandemic public health crisis and cultural issues reaching a boiling point meant that government employees saw some of the biggest challenges of their lifetimes arise over just the past few months.

A common thread through all this disruption for every level of government has been the roles that technology and management play to support mission-critical work. 

Watch on demand to learn about the tech and management trends you need to pay attention to for next year.

Specifically, you’ll learn:

  • How technology has fueled major modernization efforts in 2020, and how that trend will continue next year.
  • The biggest funding, personnel and resources barriers agencies will face in the new year.
  • How employees can work together remotely to accomplish mission-critical work.

Virtual Summit Schedule

Review the schedule below for details and check back for speaker updates.

[9:30 a.m. ET/6:30 a.m. PT]
Virtual environment is open!

Download resources on tech trends throughout the environment. These resources will help you solve some of your agency's biggest challenges.
[10:00 - 10:40 a.m. ET/7:00 - 7:40 a.m. PT] 
Opening Government Keynote: Tech Trends of 2020

Speaker: April Slayton, Director of Communications, Library of Congress

In this opening keynote, learn how the Library of Congress has transformed their operations in response to the COVID-19 pandemic and more.

[11 - 11:50 a.m. ET/8 - 8:50 a.m. PT]
Session 1: Why Securing Your Identity Is Paramount for Gov
Session attendees can earn one CPE

  • Lester Godsey, Chief Information Security Officer, Office of Enterprise Technology, County of Maricopa, Arizona
  • Keith Casey, Product Marketing Manager, Okta

As millions of Americans access government tools and services online due to COVID-19, agencies are working hard to ensure proper security. One responsibility is making sure the identities of both the government employee processing the request and the customer are protected.

In this engaging panel discussion, you will learn from government and industry experts how agencies can ensure secure identities for the betterment of our communities.

Specifically, you’ll learn:
  • How agencies are securing their remote workforces and the citizens they serve.
  • The biggest barriers facing agencies looking to enhance their secure identity practices.
  • How successful organizations have transformed security operations for a remote workforce.

[12 - 12:50 p.m ET/9 - 9:50 a.m. PT] 
Session 2: How Government Can Master Microservices
Session attendees can earn one CPE

  • Chris Kang, Emerging Technologies Solution Architect, Red Hat
  • Jason Dudash, Principal Solutions Architect, Red Hat  
Migrating older applications to the cloud is often frustrating, and developing applications for the cloud requires different processes, skills and approaches. As a result of these challenges, agencies are turning to microservices—a method of developing applications that breaks them into smaller components with well-defined operations and interfaces.

In this engaging session, you will learn from two Red Hat experts who will discuss the challenges with effective microservice development and management, and how to best address them.

Specifically, you’ll learn:
  • The benefits of microservices and how to accelerate their adoption using a service mesh.
  • How to build event driven applications using a serverless approach.
  • How to incorporate DevOps practices with microservices development using cloud native workspaces

[1 - 1:50 p.m. ET /10 - 10:50 a.m. PT] 
Session 3: Data Collaboration Remix - How Gov Is Creating a Single Source of Truth
Session attendees can earn one CPE

  • Crystal Philcox, Assistant Commissioner, Enterprise Strategy Management, Federal Acquisition Service, General Services Administration
  • Nicholas Speece, Chief Federal Technologist, Snowflake

COVID-19 has transformed the way many agencies think about, share and store data. There has never been a more important time for data collaboration and a single source of truth. But standing in the way of this new data revolution are barriers both technical and cultural.

In this engaging panel discussion, you will hear from government and industry leaders how agencies are working to get employees more comfortable sharing data and collaborating to create a single source of truth.

Specifically, you’ll learn:
  • How agencies are aligning, defining and implementing strategies to create a single source of truth in data.
  • How employees are adapting to the culture shift brought about by increased data collaboration and sharing.
  • How COVID-19 has impacted and changed agencies’ approaches to data.
[2 - 2:50 p.m. ET/11 – 11:50 a.m. PT]
Session 4: Transformation Journey to the Cloud - Strategies and Challenges
Session attendees can earn one CPE.

Speaker: Stu Hammer, Senior Director, Application Offerings & Advisory Services, Perspecta

Agencies are in the process of consolidating their infrastructure. Governments are moving to cloud computing and adopting Agile and DevOps strategies to modernize their legacy systems. In this session, experts will discuss critical strategies and challenges in the transformation to the cloud from a cultural, functional and technical perspective. These modernization efforts will lead agencies down the path to a successful transformation journey.

[3 - 3:50 p.m. ET/12 - 12:50 a.m. PT] 
Session 5: COVID-19 is the Catalyst for Government Digital Transformation
Session attendees can earn one CPE.

  • Nelson Moe, Chief Information Officer, Commonwealth of Virginia; Leader, Virginia Information Technologies Agency
  • David J. Elges, Chief Information Officer, Office of Mayor Martin J. Walsh, Department of Innovation & Technology, City of Boston
  • Kevin Albrecht, Senior Customer Advisor, Government, Hyland Software

In the wake of COVID-19 and today’s virtual world, agencies across all levels of government are experiencing a critical need to move away from outdated manual processes, in favor of digital approaches that can empower a remote workforce. Managing processes and workflow online enables agency staff to do their jobs more effectively from any location and deliver the services constituents need quickly and transparently.

However, the move to digitization can create questions on the right tools to consider and best path forward. In this engaging session, you will learn from government and industry leaders about the ongoing shift to digital services that is happening in 2020 and how to set your agency up for success in 2021.

Specifically, you'll learn:
  • Results of a recent survey to understand where agencies were pre-COVID-19, and how the pandemic impacted their move to online government.
  • How agencies are moving to digital services, for a wide range of government programs, to meet their mission objectives.
  • The biggest barriers still facing agencies looking to optimize online services and how to overcome them.

[4 - 4:50 p.m. ET/1 – 1:50 p.m. PT]
Session 6: Secure Data Sharing in Government
Session attendees can earn one CPE

Speaker: Tim Reilly, Chief Executive Officer, Zettaset

DevOps practices in government are exploding, and one of the reasons for that growth is because Red Hat OpenShift is enabling that adoption. Containers are an essential component of DevOps and the OpenShift Kubernetes Container Platform is integral for orchestration within these environments. Data security is now challenged to keep pace with the size and scope of container usage. The migration from legacy in-house deployments to hybrid-cloud installations has created new attack surfaces.

Protecting data is mandatory for compliance and securely sharing data is mission critical. In this session, learn how agencies can get government compliant solutions with real-time data protection.

[4:50 - 5 p.m. ET/1:50 – 2 p.m. PT]
Last Chance Swag

Stop by the Learning Center to download resources on tech trends for 2021.
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Why Should You Attend?

  • Learn virtually and network with your peers.
  • Earn up to 6 CPEs by attending and participating in the live sessions.
  • Grow your network by connecting virtually with your government peers.
  • Download free resources all about innovation and problem-solving in government.
  • Chat with GovLoop and learn how our free resources can open up a new world of learning.