Going Digital: Your Guide to Becoming a Modern Government
-The history and current state of digital transformation in government.
-The perspectives of government employees and their insights on digital transformation.
-Tips for communicating and advocating for digital transformation at your agency.
You hear it all the time: Governments are going digital. But what exactly does a digital transformation mean in government, and what does it entail? In this new guide, you'll learn about the entirety of digital transformation - from the technology to the people.
You'll also explore the top barriers that agencies face when it comes to digital transformation and the tools and workforce techniques that can be used to address those issues. Going digital is key to cost savings, improved customer service and a more mobile, capable workforce, but it has to be done right - with the policies and culture to match the technologies.