Text, phone call, in-person visit, self-service. Do you know your constituents' preferences?
We recently surveyed 100+ government employees to learn how generational differences shape agencies' interactions with constituents.
Get your free copy of this report to explore the results and learn how agencies are navigating this environment.
Specifically, you'll learn:
- Four steps to generational consideration.
- How to tailor content and include everyone in your outreach strategy.
- How the COVID-19 pandemic may spur age awareness.