We aren’t often trained, either as individuals or in a management or leadership position, how to practice empathy at work. And this lack of training or awareness can lead to a breakdown in communication, unfair circumstances and inequality among peers.
We created this toolkit to walk you through practical ways to foster empathy at work. We’ll cover the following concepts in a worksheet-based format:
- Active Listening
- Constructive Feedback
- Empathy & Emotional Intelligence
- Conflict Management
- Unconscious Bias
- Diversity, Equity & Inclusion