The digital revolution has now made more services and information available to the world than ever before. Mobile devices and an integrated economy make ordering goods and services efficient, cheap, and rapid. As consumers become habituated to instant transparency, service, and insight, they are increasingly demanding a similar level of service from their local, state, and federal governments. How can governments capitalize on technology to improve their delivery, while at the same time cutting down on waste and fraud? The best agencies are borrowing heavily from world beating private industries by embracing agile software development and fostering a community and culture of interoperability using APIs. Watch on-demand to learn how agencies can take a structured approach to implementing an API strategy and how open source plays an important role in success. Specifically, you’ll learn: