Customer experience (CX) is arguably one of the most important elements that instill trust in government services. However, figuring out how to improve trust isn’t easy. That’s where learning from your peers can be useful.

Join us online Wednesday, Oct. 2 at 2 p.m. ET/11 a.m. PT, to hear from government and industry leaders about how to excel at CX with use cases from your peers who are doing it well.

Specifically, you’ll learn:

  • How CX can truly benefit your organization.
  • The biggest barriers facing agencies looking to invest in more CX projects.
  • How CX directly impacts constituent trust.
Taylor Linke
Director of IT Innovation & Customer Experience,
Washington State Health Care Authority

Jessie Posilkin
Technical Lead at Technology Modernization Fund,
GSA

Bob Ainsbury
Chief Product Officer,
Granicus




Register Now:

  • Closed captioning will be available.
  • All registrants will receive the recording Thursday, Oct. 3.