Building a Culture Around Data

Is your organization’s culture data-driven? Data is everywhere, and government agencies are constantly being told to use it to make better-informed decisions, but how do you actually do that? With so many different kinds of data and so many different ways of using it, it can be hard to know where to begin.

Specifically, you’ll learn:

• How agencies can use data to increase civic engagement and improve your agency’s customer experience strategy.
• The common challenges agencies face as they shift to a data-driven culture.
• What government agencies are doing to make their agencies more resilient and safe through the use of data, the impact so far, and key lessons learned.

Watch on demand to gain insights from government and industry experts about how you and your team can effectively use data in your day-to-day jobs and support a data-driven culture within your agency.