How the Cloud Enables a Secure and Safe Customer Experience Made for the 21st Century

Download the new report to learn:

- The benefits of cloud and how to direct resources at mission goals.
- Why improving CX is important and how to do it securely.
- How to craft the right cloud strategy for your agency's CX.





In today's digital world, having secure, cloud-driven capabilities is also the key to driving better engagement with the public and improving the customer experience (CX) for all citizens.

To learn how agencies use secure clouds to power CX, we conducted a survey of 148 government employees knowledgeable about cloud investments in their agency.

In this report, we discuss the current state of cloud in government and the benefits agencies are realizing from the cloud, specifically around CX.