How to Build Better Community Engagement Through Modernization

New Playbook | 15-Minute Read Time

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As agencies rethink their approach to modernization, it makes sense to envision the end result as a robust digital ecosystem that serves the community as it expects to be served.

That means taking a holistic approach to modernization — one that focuses on investment optimization, improved user experience and strong security.

This playbook details key pillars of success that agency leaders at all levels of government can use to help ensure they are maximizing the benefits of their digital transformation efforts.

You’ll get:

  • Potential Drawbacks of Legacy Technology
  • Real-Life Use Cases of Successful Modernization
  • Tips for Building Your Agency’s Ecosystem







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