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Getting Started: Answering Your Questions About Robotic Process Automation
- Current statistics and examples of robotic process automation (RPA) already in use in agencies.
- How the Defense Logistics Agency used RPA to improve operations.
- Why we shouldn’t fear robots in the workforce, according to North Dakota CIO, Shawn Riley.
You can probably think of some tasks that you would happily remove from your job description—filing paperwork, filling out forms, and other rote tasks that keep you from higher-level work.
If that sounds familiar, you should get to know robotic process automation (RPA). This is a software that can complete simple, repetitive tasks based on coded instructions. Many agencies, encouraged by the Office of Management and Budget, are working to implement RPA to achieve greater efficiency and free up their human employees for high-value tasks.