CX Community of Practice: Virtual Networking

Join us for virtual networking!

Customer experience (CX) programs are important, but if they’re not rooted in and aligned with your agency’s mission, they are unfortunately of limited use. Without clear alignment with agency objectives, your CX efforts will not have organizational support and will likely be short-lived.

For your CX programs to succeed, you need to understand how to build them to support your agency’s mission.

Join us online Monday, June 10 from 4-4:30 p.m. ET/1-1:30 p.m. PT to hear from a government CX expert about how to set your CX programs up for success. You’ll learn how to:

  • Map CX programs to your mission objectives.
  • Identify where CX overlaps with your mission.
  • Get other people on board and communicate your plans across the agency.

You'll hear from: