AI, Citizen Experience and Ethics - A Perfect Match?

Register for the free online training now:

All registrants will receive a link to the online training recording the day after the live presentation.

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Ravyn Manuel
Sr. Application Developer and DevOps Engineer,
Museum of African American History and Culture

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Andrew Wright
SLED West Sales Director,
Genesys

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Emily Jarvis
Moderator and Senior Events Manager,
GovLoop

Explore the potential impact that artificial intelligence can have on your agency's customer experience strategy.

Are you a real human? Artificial intelligence (AI) has the power to completely change how government agencies interact with the constituents they serve. AI can save costs and time, expedite issues and provide baseline information. But the ethical considerations at play for how, when and why to use AI to engage with constituents are still being worked out.

Join us online Thursday, August 12 at 2 p.m. ET/11 a.m. PT to learn from government experts about privacy, transparency, ethical and security considerations of implementing AI for your citizen experiences.

Specifically, you’ll learn:

  • The results from a recent GovLoop survey detailing the ethical considerations for AI.
  • How some of the most successful agencies have utilized AI for better citizen experiences.
  • Some of the biggest barriers holding agencies back from implementing more AI solutions.

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