It’s a situation many managers have faced: An employee who seems like a great fit for the job slowly loses interest, starts just doing the bare minimum and eventually leaves, unhappily.
In many cases, the problem is that the employee’s experience with the job or the organization had suffered, and the manager hadn’t realized it, experts say.
This quick takeaway resource includes highlights of a discussion with the following thought leaders about the importance of the employee experience and how to improve it:
- Kris Saling, Acting Director/Chief of Staff, Innovation Directorate, U.S. Army Recruiting Command
- Karen Gilliam, Agency Chief Learning Officer, NASA
