![](https://go.govloop.com/rs/231-DWB-776/images/infor-exec-summary-cover.png)
If your agency wants to improve customer engagement, it’s time to start thinking like a customer.
When you interact with an agency as a constituent, what works for you? What would make those interactions easier or more effective?
Download this quick resource to get six strategies for improving customer engagement and the overall customer experience.