![nextgen-worksheet-cover.png](https://go.govloop.com/rs/231-DWB-776/images/4-steps-critical-convo-cover.png)
Difficult conversations are a normal part of life, and part of life at work. When faced with a difficult issue with another person, there are three choices: to avoid it, to handle it poorly, or to handle it with care. This new worksheet outlines four steps you can follow to turn conflict to collaboration.