Necessity is the mother of invention, and the COVID-19 pandemic has forced agencies to dream up new solutions like few periods in history.

But unprecedented times demand unprecedented innovations, and every level of government has tackled its mission with fresh thinking this year. Whether it is remote work, video conferences or other groundbreaking tools, 2020 has prompted trailblazing creativity from agencies nationwide.

Looking ahead, it appears many of the groundbreaking strategies agencies have adopted could become permanent parts of government. Explore the top 20 innovations in government in this free guide.