Creating a good user experience is paramount for all of government, but it is especially true for state and local government agencies who interact with constituents on a much more personal and frequent basis. These interactions happen at the local DMV or the Fish and Wildlife Service where citizens are going to renew their license or get a boating permit. And it’s those constituents who want and need their digital interactions to be easy and useful as their counterparts in the private sector.
But meeting those technology demands is difficult, especially with limited budgets and an aging workforce. So what can be done?
State and local governments need the tools, personnel and resources to find creative solutions to the user experience challenge, which often means looking at new strategies and innovations. Join us for our free State and Local Virtual Summit: How Gov Can Enhance User Experiences on Wednesday, September 18 from 10 a.m.-4:30 p.m. ET/7 a.m.-1:30 p.m. PT. You’ll hear from government and industry experts about how to tackle gov’s pressing issues around user experience.