Digital services have the power to transform how people interact with government agencies. For example, instead of waiting in an hour-long line to update your driver’s license you could renew online.

However, for digital services to be truly revolutionary they must be accessible to everyone. Accessibility can take many forms; it can mean providing tools to aid those with disabilities, using inclusive language to not alienate populations and it can also mean making sure that broadband access is available for customers.

Specifically, you’ll learn:

  • What true accessibility looks like in 2024 for government agencies.
  • Where the biggest pain points exist for enhancing accessible digital services.
  • Use cases from organizations that have transformed their digital services.

Watch on demand to hear from government and industry leaders about their strategies for making digital services accessible.

Serenity Thompson
Deputy Director,
Digital Services,
California Department of Motor Vehicles

Mathias Rechtzigel
Digital Service Expert and Advisor,
Centers for Medicare & Medicaid Services

Jonathan Alboum
Federal CTO,
ServiceNow




Register Now:

  • Closed captioning will be available.
  • All registrants will receive the recording Thursday, Feb. 1.