Join us for virtual networking!
While customer experience (CX) is critical to the success of your mission, agencies often encounter issues when CX is not integrated into every part of the organization.
Without a high-level, holistic approach, your agency might have trouble delivering a consistent level of service to its constituents.
Join us online Monday, April 14, from 4-4:30 p.m. ET/1-1:30 p.m. PT to hear from an expert as we discuss how to improve CX-savviness across your agency so that everyone understands how their work contributes to the mission and impacts the constituent.
You’ll learn:
- Practical ways to get CX buy-in from peers and stakeholders.
- How to clearly communicate CX goals across the organization.
- Why it’s mission-critical to take a wide-reaching internal approach to CX.
